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TERMS AND CONDITIONS
Effective Date: February 17, 2025
Welcome to CocoaCarenie! These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or purchasing from CocoaCarenie, you agree to comply with these terms. Please read them carefully before using our website.
1. ACCEPTANCE OF TERMS
By accessing CocoaCarenie, you:
✔ Agree to be bound by these Terms.
✔ Confirm you are at least 18 years old or have parental consent to use our services.
✔ Acknowledge that these Terms may be updated at any time.
If you do not agree with any part of these Terms, you should stop using our website immediately.
2. USER ACCOUNTS
A. Account Registration
To access certain features or place an order, you may be required to create an account. When registering, you must:
✔ Provide accurate and complete information.
✔ Maintain the security of your account credentials.
✔ Be responsible for all activities under your account.
🚫 Account Termination: We reserve the right to suspend or terminate accounts suspected of fraud, misuse, or violation of these Terms.
3. ORDERS & PAYMENT TERMS
A. Placing an Order
All orders are subject to acceptance and availability. Once you place an order, you will receive a confirmation email. If any issue arises, we will contact you for further action.
B. Pricing & Payments
✔ Prices are listed in USD ($) and may be subject to applicable taxes.
✔ We accept major credit cards, PayPal, and other secure payment methods.
✔ Orders must be paid in full before processing.
🚫 Pricing Errors: If a pricing error occurs, we reserve the right to cancel or adjust the order and notify the customer.
C. Order Cancellations
- Orders can be canceled within 24 hours for a full refund.
- Once an order has been shipped, cancellations are not possible, but returns may be requested upon receipt.
For full details, visit our Refund and Returns Policy page.
4. SHIPPING & DELIVERY
📦 Orders are processed within 1-3 business days and shipped via trusted carriers.
🌎 We offer domestic and international shipping.
⏳ Delivery times vary depending on location and shipping method.
For shipping details, visit our Shipping Policy page.
5. RETURNS & REFUNDS
We accept returns for eligible items within 30 days of delivery. Products must be unused and in original condition to qualify for a refund.
📌 Refunds are processed within 5-10 business days after the returned item is received and inspected.
For full return guidelines, visit our Refund and Returns Policy page.
6. INTELLECTUAL PROPERTY
All content on CocoaCarenie, including text, graphics, logos, images, and software, is owned or licensed by us and protected by copyright laws.
🚫 Prohibited Actions:
- You may not copy, reproduce, distribute, or modify our content without prior written consent.
- Unauthorized use may result in legal action.
7. PROHIBITED USES
By using CocoaCarenie, you agree not to:
🚫 Use our website for unlawful purposes.
🚫 Upload viruses, malware, or engage in hacking.
🚫 Collect or misuse personal data from other users.
🚫 Misrepresent your identity or commit fraud.
Violating these rules may result in account suspension or legal action.
8. DISCLAIMER OF WARRANTIES
CocoaCarenie provides its services “as is” and “as available”, without any guarantees. We do not warrant that:
⚠ Our website will always be available, error-free, or uninterrupted.
⚠ The information on our website is always accurate or up-to-date.
⚠ Products will meet all expectations, as variations may occur.
To the fullest extent permitted by law, we disclaim all warranties, express or implied.
9. LIMITATION OF LIABILITY
To the maximum extent permitted by law, CocoaCarenie shall not be liable for:
❌ Indirect, incidental, or consequential damages.
❌ Loss of profits, data, or business opportunities.
❌ Issues arising from third-party service providers (such as payment processors or shipping carriers).
Our total liability shall not exceed the amount paid for the disputed order.
10. THIRD-PARTY LINKS
Our website may contain links to third-party websites. These external sites operate under different privacy policies, and we are not responsible for their content or services.
11. GOVERNING LAW
These Terms are governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.
🚨 Dispute Resolution: Any disputes shall first be attempted to be resolved through negotiation. If unresolved, they shall be settled in a court of competent jurisdiction.
12. MODIFICATIONS TO TERMS
CocoaCarenie reserves the right to modify these Terms at any time. Updates will be posted on this page with a revised effective date.
Your continued use of our website after updates constitutes acceptance of the new Terms.
13. CONTACT US
For any questions regarding these Terms, feel free to contact us:
📍 Address: 3388 Maryland Avenue, Saint Petersburg, Florida, United States
📞 Phone: 727-522-4412
📧 Email: info@cocoacarenie.com
🌐 Website: https://cocoacarenie.com/
By using CocoaCarenie, you acknowledge and agree to these Terms and Conditions.