PRIVACY POLICY

Effective Date: February 17, 2025

Welcome to CocoaCarenie! We value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website and make use of our services. By accessing our website, you agree to the terms outlined in this policy.

1. INFORMATION WE COLLECT

We collect the following types of information when you interact with CocoaCarenie:

A. Personal Information

When you place an order or contact us, we may collect:

  • Full Name
  • Email Address
  • Phone Number
  • Billing & Shipping Address
  • Payment Information (processed securely)

B. Non-Personal Information

We also collect non-personal data to improve our website and services:

  • IP addresses
  • Browser types
  • Referring websites and browsing behavior
  • Cookies and tracking technologies

2. HOW WE USE YOUR INFORMATION

At CocoaCarenie, we use your information to:
✔ Process your orders and provide customer support
✔ Improve website functionality and user experience
✔ Send updates, promotional offers, and newsletters (with your consent)
✔ Detect and prevent fraud
✔ Improve our products and services

3. COOKIES & TRACKING TECHNOLOGIES

We use cookies and tracking technologies to:

  • Remember your preferences and improve site performance
  • Provide personalized content
  • Deliver targeted ads

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to use some features on our website.

4. DATA SECURITY MEASURES

We prioritize the security of your information by using SSL encryption and other security measures. However, please be aware that no online data transmission can be 100% secure. We encourage you to use strong passwords and avoid sharing sensitive information.

5. SHARING YOUR INFORMATION

We do not sell or rent your personal data. However, we may share your information in the following circumstances:

🔹 With service providers – such as payment processors, shipping partners, and analytics tools.
🔹 For legal reasons – If required by law or to protect our rights.
🔹 In case of business transfer – If CocoaCarenie is involved in a merger or acquisition, your information may be transferred.

6. THIRD-PARTY LINKS

Our website may contain links to third-party websites. These external sites operate under their own privacy policies, and we are not responsible for their practices.

7. YOUR RIGHTS & CHOICES

You have the right to:
✔ Access and update your personal information
✔ Opt-out of promotional emails
✔ Request deletion of your personal data (subject to legal obligations)

To exercise these rights, please contact us at info@cocoacarenie.com.

8. DATA RETENTION

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, or to resolve disputes.

9. CHILDREN’S PRIVACY

CocoaCarenie does not knowingly collect personal data from children under 13. If we discover that a child has provided us with personal data, we will take immediate steps to delete that information.

10. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. All changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

11. CONTACT US

For any questions or concerns regarding this Privacy Policy, please reach out to us:

📍 Address: 3388 Maryland Avenue, Saint Petersburg, Florida, United States
📞 Phone: 727-522-4412
📧 Email: info@cocoacarenie.com
🌐 Website: https://cocoacarenie.com/

By using CocoaCarenie, you acknowledge and agree to the terms of this Privacy Policy.